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Comment Card

Our employee's commitment to excellence is the foundation of Wright Travel. In striving for the highest standards of travel agency services, we would like your input in rating our services. Please use the following codes:

E-Excellent, G-Good, F-Fair, and P-Poor

(Required Fields marked with *)
*First Name:  
*Last Name: 
*Company Name: 
*Email: 
Address:  
Address Cont.:  
City:  
State:  
Zip:  
Branch that handles your travel:  
 

(E-Excellent, G-Good, F-Fair, and P-Poor)

Reservation Accuracy:  

Air flights booked correctly (dates, times, class of service)

 

Hotels/cars booked correctly (dates, locations, corporate rates used when applicable

 

Vacation travel services booked correctly

Reservation and Management Staff: 

Courteous, friendly , helpful

 

Prompt call back

 

Suggests alternative plans for best rate

 

Knowledgeable

 

Resolution of vendor problems

Tickets:  

Electronic Tickets issued per your instructions

Accounting:  

Tickets/Documents received per your instructions from Wright Travel

 

Staff-courteous, friendly, helpful

 

Accuracy

 

Travel Management Reports

 

Promptness-statements, problems handled, etc...

24 Hour Emergency Service:  

Staff-courteous, friendly, helpful

 

Accuracy

Your comments:  
 

 
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